Privacy Notice

(If reading this Privacy Notice on behalf of a body corporate / business enterprise which maintains / maintained contractual relationship with SafeConnect this Privacy Statement is intended to be addressed to, without limitation, the individual users, workshops, business owners, guarantor or obligor of the body corporate/ business enterprise (the “Relevant Individuals”).

1. Safe Connect Sdn Bhd stress on privacy policy in line with Personal Data Protection Act 2010.

This PDPA Statement sets out how SafeConnect and its related collect, store and handle personal information (as defined below) of individuals in accordance with the Personal Data Protection Act 2010 (“PDPA”) and the laws of Malaysia. Please read this PDPA Statement pertaining to personal information SafeConnect may collect from user. By providing Client Personal Information to SafeConnect, Client are consenting to this PDPA Statement and Privacy Policy and the collection, use, access, transfer, storage and processing of Client personal information as described in this PDPA Statement and Privacy Policy.

What This PDPA Statement Explains

The aim of this PDPA Statement is to explain to Client the kind of personal information SafeConnect may gather from Client when visit the website(s) and/or signed up to be registered Client of SafeConnect App as customer (Retailer, Buyer, Supplier, Vendor, or any associated and related intermediary) and how such personal information is gathered, processed, stored, used disclosed and/ or transferred and most importantly, Client right to access and correct Client personal information.

2. What Is Personal Information

Personal Information is any information that can identify a person either directly or indirectly. This includes any information that can be used to distinguish, identify or contact user, such as Client Name, Address, Identity Card/ Passport Number,Contact Details, Email Addresses, Vehicle Information, Business Registration Name, and/ or Business Registration No, Expenditure Maintenance Page (Track Vision), it may encompass any other personal identifiable information that Client may disclose to SafeConnect. For the purposes of this PDPA Statement, personal information Client may disclose to SafeConnect. For the purposes of this PDPA Statement, personal information encompasses sensitive personal information which relates to information relating to health, political opinions, religious beliefs or other beliefs of a similar nature.

3. What Kind of Personal Information Are Collected

In order to for SafeConnect to provide Client with the Products and/or Services, SafeConnect need to collect relevant personal information from Client and it may include(but not limited to) the following:

A. Upon Registration & Request (Individual Owner):

• Name
• Email
• City
• Mobile Number
• Vehicle Details
• Location
• Insurance Type (Optional)

B. Upon Registration (Client Organization Detail):

• Name
• Email
• City
• Mobile Number Business Name
• Business Registration No
• Business Address
• Bank Account details,if applicable

C. Beneficial Details:

• Beneficial Name
• Payment Information
• Purchase History
• Shipping Information
• Order Confirmation
• Beneficial Account Information
• Loyalty Program Information
• Fraud Prevention

4. The Source of Personal Information

Personal Information may come through our product and platform:

• Consent and Notification (When collecting personal information through Client product and platform, it is essential to obtain the individual’s consent and provide clear notification about the purpose and use of their personal data.)
• Data Security Measures : (This includes employing encryption, access controls, and regular security audits to safeguard personal information)
• Data Retention and Purpose Limitation : (Ensure that the personal information collected through the product and platform)

5. When and How SafeConnect Collect Client Personal Information

SafeConnect may collect Personal Information directly from Client when user:

• Communicate with SafeConnect via SafeConnect’s live-chat
• Register or subscribe to SafeConnect registration form, App or newsletters
• Participate in any of surveys, competitions, contests or loyalty programs run/ organized by SafeConnect
• Register interest and/ or request for information
• Respond to any marketing materials
• Commence a business relationship with SafeConnect (for example,as a service provider/ business partner)
• Visit and/ or browse websites and associated websites
• Visit and/or browse social media websites (example, but not limited to: Facebook, LinkedIn, Instagram, Whatsapp, Google, YouTube)
• Lodge a complaint or provide feedback to SafeConnect
• Other than personal information obtained from Client directly (as detailed above)
• SafeConnect may also obtain Client personal information from third parties SafeConnect deal with or are connected with (credit reference agencies or financial institutions), and from such other sources where Client have given consent for the disclosure of information relating to the user, and/or where otherwise lawfully permitted.

6. How SafeConnect Use Client Personal Information

SafeConnect does not sell or disclose Client information in an unauthorized manner to any third parties. Client information is used strictly for the following purposes mentioned herein, but not limited to:

• To verify Client identity
• To verify Client eligibility to register as a Client of the Site
• To process Client registration as a user, providing Client with a log-in ID for the Site and maintaining and managing Client registration
• To providing Client with customer service and responding to Client queries, feedback, claims or disputes
• To facilitate communication between buyers and sellers on the Site
• To perform research or statistical analysis in order to improve the content and layout of the Site, to improve the product offerings and services and for marketing and promotional purposes
• Subject to obtaining Client consent in such forms as may be required under the applicable law, SafeConnect may use Client name, phone number, residential address, email address, and fax number (“Marketing Data”) to provide notices, surveys, product alerts, communications and other marketing materials to Client relating to goods and services offered by us on the Site from time to time to members of the Site
• To provide the products and services to user
• To communicate with user
• To verify Client identity for purposes of receiving the products and services
• To notify Client of any changes of SafeConnect terms and conditions or the products and services offered to user
• For customer research purposes to better improve SafeConnect services
• To inform Client of products and services which may be of interest to Client including information about products and services offered by SafeConnect affiliated companies and selected third-party partners
• To maintain records as part of SafeConnect business or other purposes in so far as is permitted by the law
• If Client voluntarily submit any information to the Site for publication on the Site including but not limited to, Company Profile and any discussion forum, then Client are deemed to have given consent to the publication of such information on the Site (“Voluntary Information”) and
• Making such disclosures as may be required for any of the above purposes or as required by law or in respect of any claims or potential claims brought against SafeConnect
• Analyzation – Beta Test : Performed by real Client of software applications in a real environment. Using Client information to get a general report
• Due Diligence : Direct save with investors such as customer detail and others.

7. Disclosure of Personal Information

Save in accordance with this PDPA Statement and except as permitted or required under any enactment, law, statute or regulation, SafeConnect will not use or disclose Client Personal Information without any prior consent (implied and/ or express)

8. Direct Marketing

If Client has once given SafeConnect Client personal information, Client may receive from SafeConnect or from associate companies from time to time sms, email and direct mailings containing promotional materials. If Client do not want to receive them, please contact our Customer Support & team at safeconnect.my@gmail.com.

What If Personal Information Provided By You Is Incomplete?

In situations where indicated, the provision of personal information is compulsory to enable SafeConnect to process Client application/ membership for want of information. In such circumstances, SafeConnect reserve SafeConnect right to reject Client registration and/ or application without providing Client any reason (s) whatsoever.

9. Client Right To Access and Correct Client Personal Information

Subject to the compliance of certain and terms and conditions, SafeConnect will grant Client access to Client personal information if it required:

• Inaccurate
• Incomplete
• Misleading
• Not up-to-date

Client may make a request to SafeConnect by contacting directly via the contact number and/or email provided below:

• SafeConnect’s Whatsapp Business (message only) : +6013-3029999
• SafeConnect’s Office Email : safeconnect.my@gmail.com

10. Client Obligations

Client are responsible for providing accurate and complete information to SafeConnect about themselves (i.e personal information) and updating this personal information as and when it becomes inaccurate, outdated or incomplete by contacting the SafeConnect via the contact number provided at Section 9, “Client Rights To Access and Correct Client Personal Information.

11. Cookies

Subject to the compliance of certain and terms and conditions, SafeConnect will grant you access to your personal Subject to the compliance of certain and terms and conditions, SafeConnect will grant Client access to personal information if it is either:

SafeConnect collect information about Client visit to websites from cookies. Cookies are packets of information stored in Client computer which assist Client website navigation by customizing site information tailored to Client needs. Cookies in themselves do not identify the individual user, just the computer used. Client are not obliged to accept cookies. If Client are concerned, Client can set the computer either to accept all cookies, to notify Client when a cookie is issued, or not to receive cookies at any time. However, rejection of cookies may affect Client use of websites as SafeConnect will be unable to personalize aspects of Client use of the website.

When a Client visit website(s), SafeConnect will record the Client visit only and will not collect any personally identifiable information (i.e. information that is about Client and identifies user) from Client unless otherwise stated. Cookies used (if any) in any part of web site will not be deployed for collecting personally identifiable information. For Client information, Cookies are small computer files that can be stored in web surfers’ computers for the purposes of obtaining configuration information and analyzing web surfers’ viewing habits. They can save Client from registering again when re-visiting a web site and are commonly used to track Client preferences in relation to the subject matter of the web site. Client may refuse to accept Cookies (by modifying the relevant Internet options or browsing preferences of Client computer system), but to do so Client may not be able to utilize or activate certain available functions in web sites.

12. Links to Third Party Websites

Please be informed that this PDPA Statement applies solely to SafeConnect’s group Websites and does not apply to any third party websites Client may access from websites. To determine how they deal with Client Personal Information, Client should ensure that Client read their respective privacy policies.

13. Updates to SafeConnect PDPA Statement

SafeConnect reserves the right to amend this PDPA Statement from time to time and the updated version shall apply and overrides any and all previous versions, including but not limited to, leaflets or hard copy versions. Please check the website regularly for additional information on most up-to-date policies and practices that may be applicable to user.

14. Contact Details

Should Client have any query in relation to this Privacy Notice or how SafeConnect handle Client personal information, kindly contact us at the SafeConnect’s Customer Support +6013-3029999 / safeconnect.my@gmail.com from 8.30 am to 6.00 pm.